Frequently Asked Questions

To register:

• Visit interbet.co.za
• Click on the “Register” button at the top right of the homepage.
• Fill in your personal details, including your ID/passport number.
• Choose a username and password.
• Accept the terms and conditions
• Click “Submit” to complete your registration.
• An activation link will be sent to you via SMS for you to active your account.

Registration is open to anyone who is 18 or older and who wants to place bets on Interbet.

To verify your account (FICA compliance), you will need to submit:

• Identity: A copy of your ID or passport and proof of address
• Proof of residence (utility bill or bank statement, not older than 3 months)

These can be uploaded directly to your account or emailed to Interbet’s support team.

FICA verification is required by South African law. It helps prevent fraud and ensures a safe betting environment for all users.

Verification usually takes 24 to 48 hours after you have submitted all required documents. You will be notified by email once your account is verified.

Yes, you can deposit and bet immediately after registering. However, you will need to complete verification to:

• Withdraw winnings.
• Avoid account restrictions.

Click on “Forgot Password” on the login page. Enter your registered email or username and follow the instructions to reset your password.

No, Interbet only allows one account per person. Multiple accounts may lead to suspension or account closure.

If you need assistance, you can contact Interbet’s customer support via:

• Email: support@interbet.co.za
• Live Chat: Live Chat
• Phone: 0861 150 160

To login:

• Go to interbet.co.za
• Click on the “Login” button at the top right.
• Enter your username and password.
• Click “Submit” to access your account.

Follow these steps if you have forgotten your password:

• Click on “Forgot Password?” on the login page
• Enter your registered email address or username.
• Follow the instructions sent to your email to reset your password.

Yes. If you have forgotten your username, contact Interbet’s support team through Live Chat, email, or call support on 0861 150 160 with your registered email or ID number. Our Support Team will assist you to recover your account details.

This may be caused by:

• Entering the wrong username or password.
• A suspended or deactivated account.
• Internet connection issues.

Double-check your login details or clear your browser history. If the issue persists then contact support via Live Chat, email or call 0861 150 160.

If your account is locked after multiple failed logins attempts or for security reasons:

• Contact Interbet’s support team.
• They may ask for verification before unlocking your account.

Absolutely! You can log in easily via:

• The Interbet mobile website.
• The official Interbet app (if available).
• Use the same login credentials as on desktop.

To log out:

• Click on Account at the top of the page.
• Select “Logout.”

Always log out when using a shared device to protect your account.

You can reach Interbet’s customer support through:

• Live Chat: Live Chat on the website
• Email: support@interbet.co.za
• Phone: 0861 150 160

FICA stands for the Financial Intelligence Centre Act, a piece of legislation in South Africa aimed at preventing money laundering, terrorist financing, and other financial crimes. As part of regulatory compliance, Interbet is required to verify the identity of its customers before they can access certain services or withdraw funds.

FICA is a legal requirement for all financial institutions, including online betting platforms like Interbet. By verifying your identity, we ensure that we comply with South Africa's financial regulations and protect our platform from illegal activities. This process also helps secure your account and financial transactions.

To FICA your account, you will need to upload the following documents:

• Proof of Identity: A clear copy of your South African ID, passport, or SA driver’s license.
• Proof of Address: A recent utility bill, bank statement, or official document that shows your name and physical address (dated within the last 3 months).

Once you have uploaded your documents, our team will review them, and you will be notified once your FICA process is complete. You can also email your documents to fica@interbet.co.za or add them on our Live Chat.

Typically, FICA verification is completed within 1-2 business days. However, depending on the volume of requests and the quality of the documents provided, it may take a little longer.

If your documents are rejected, we will inform you via email and provide guidance on what needs to be corrected. Common reasons for rejection include unclear images, expired documents, or mismatched information.

Yes, FICA verification is mandatory as part of South African law. You will not be able to withdraw funds until your identity has been verified.

Yes, you can deposit funds into your account at any time. However, FICA verification is required before you can withdraw funds.

Yes, your personal information is kept secure. We follow industry-leading encryption methods to protect your data. Additionally, we comply with all privacy regulations, ensuring that your documents and information are treated with the utmost confidentiality.

You can check the status of your FICA verification by logging into your Interbet account. If your FICA documents are not yet updated, you will be prompted to upload them. If there are any issues or additional steps required, you will be notified via email with further instructions.

If you do not have a South African ID, you can still FICA your account using your passport. You will also need to provide proof of address as per the requirements above.

If you encounter any issues during the FICA process, please contact our customer support team via email at fica@interbet.co.za, or call our helpline on 0861 150 160. We are here to assist you and ensure the process runs smoothly.

Interbet offers several deposit options:

Internet Transfer (EFT):

• Deposit funds directly into Interbet's bank account via electronic funds transfer.

Credit or Debit Cards:

• Use VISA or Mastercard for deposits. Note that fees may apply when using this deposit option on our exchange site.

Ozow and Ozow Capitec:

• Use OZOW to make an INSTANT deposit to your betting account.

Voucher Payments:

• Fund your account using OTT Voucher or 1ForYou Voucher, each with a daily limit of R3,000.

Crypto Payments:

• Deposit using crypto currency to fund your Interbet account.

Yes, voucher deposit options have a maximum daily deposit limit of R3,000.

When making a deposit via EFT, bank deposit, or ATM deposit, always use your Interbet username as the reference. This helps Interbet correctly identify and credit your deposit. Failure to provide the correct reference may result in delays or misallocation of funds.

While Interbet does not charge fees for most deposit methods, credit card deposits done on our exchange platform may incur additional charges due to processing fees.

Deposits made via EFT or bank deposit should load immediately if the correct reference is inserted. If you experience any delays or issues with your deposit, it is recommended to contact Interbet’s customer support via Live Chat for immediate assistance.

Yes, you can deposit funds using a third-party account, provided that the correct reference is added so that the funds can be credited to the correct account.

Reach out to Interbet's customer support through Live Chat. Make sure to have your proof of transaction ready to upload. Our support team will assist you in locating the deposit and crediting it to your account.

If you face any problems or have concerns about your deposit, contact Interbet's customer support via Live Chat, email at support@interbet.co.za, or phone at 0861 150 160 for assistance.

The minimum withdrawal amount is R100.

To withdraw funds:

• Log in to your Interbet account.
• Select the 'Withdrawal' option
• If you have not provided your bank account details, you will be prompted to do so.
• If your bank details are already on file, confirm or update them, as necessary.
• Payments should reflect in your account within 24-48 hours.

Interbet does not charge fees for withdrawals; however, your bank may apply its own charges. It is advisable to check with your bank for any applicable fees.

Local payments are automated and take 2-3 hours to load to your bank account. First time withdrawals can take 24-48 hours as the account needs to be verified. Global payments take 1-3 business days. Credit Card withdrawals take 2-3 business days to reflect.

In compliance with FICA anti-money laundering regulations, you will need to provide:

• A copy of your ID.
• A utility bill not older than 2 months as proof of address.
• A bank statement or proof of account letter from the bank.

These documents can be uploaded via your Interbet account, emailed to fica@interbet.co.za, or sent via our Live Chat.

No, payments will only be made to the account from which we received your deposit. Withdrawals to third-party accounts are not permitted.

If you face any problems or have concerns about your withdrawal, contact Interbet's customer support via Live Chat, email at support@interbet.co.za, or phone at 0861 150 160 for assistance.

Promotional vouchers and free bets are intended for betting purposes only. Only winnings from free bets may be withdrawn as cash from your account. Additionally, a verification deposit may need to be wagered at least once before a withdrawal originating from a no-deposit bonus is processed.

To close your account and withdraw any remaining funds, contact Interbet's customer support via Live Chat, email at email - support@interbet.co.za or call 0861 150 160. They will guide you through the account closure process and ensure any remaining balance is transferred to your designated account.

Loyalty Points are rewards that Interbet offers to players as part of our loyalty program. The more you play, the more points you earn! These points can be redeemed for cash to use on your Interbet Account.

For every R2.00 you stake on Tote, Numbers, Fixed-Odds, and Live Betting, you will earn 5 Loyalty Points if the bet results in a loss. The points will only be added to your account once the outcome of the bet has been decided.

Loyalty Points are not earned on bets with odds of 1/10 or lower. Additionally, Vegas Games earn points at a rate of 5 points per R10 staked, but tier benefits (such as additional points for Silver, Gold, or Platinum levels) do not apply to points earned on Vegas Games.

Loyalty Benefits are additional rewards based on your Loyalty Status. As you progress through the different loyalty levels (Silver, Gold, Platinum), you will earn increased loyalty points for the same amount of stake, providing you with more rewards for your betting activity.

When you reach Silver, Gold, or Platinum level, you will earn a higher percentage of additional loyalty points on your stakes. For example, at gold level, for every R2.00 you stake on Tote, Numbers, Fixed Odds, and Live Betting, you will earn 7.5 loyalty points if the bet returns a losing result, compared to 5 points earned at Club level.

The additional points you earn based on your Loyalty Status are as follows:

• Club: No additional points
• Silver: Earn 25% more points than Club level
• Gold: Earn 50% more points than Club level
• Platinum: Earn 100% more points than Club level

You can progress through the levels by accumulating Loyalty Points from your bets. The more you bet, the higher your status level can become. Once you reach Silver, Gold, or Platinum status, you will enjoy the respective benefits of earning more points per stake.

Yes, Loyalty Points must be redeemed within 90 days from the date they are awarded. Any points that are not redeemed within this period will automatically expire.

You can easily check your Loyalty Points balance by logging into your Interbet account. Your points will be displayed under your available cash balance on your account.

To redeem your Loyalty Points, simply visit the Loyalty Points section in your Interbet account.

Loyalty Points can be redeemed in increments of 1000 points, and 1000 points equals R1 in betting credits. Once you have reached 1000 points, you can redeem them via the Redeem Loyalty Points page in your account. The redeemed amount will be added to your cash balance, giving you a larger betting bankroll.

There is no fixed limit to the number of Loyalty Points you can earn. The more you play, the more points you can accumulate. However, certain promotions or account tiers may have their own restrictions or bonus structures.

No, Loyalty Points are non-transferable. They are linked to your account and cannot be shared, traded, or sold to other players.

Yes, you can often use your Loyalty Points in conjunction with other promotions, but certain restrictions may apply. Always check the specific terms and conditions of the promotion you are interested in to see if Loyalty Points can be combined with other offers.

If you encounter any issues with your Loyalty Points or have questions about the program, please contact our customer support team. You can reach us by Live Chat, email at support@interbet.co.za or by calling our helpline on 0861 150 160. We are happy to assist you!

If you’re a new customer, you will qualify after you register your account and successfully complete ID verification.

Once you’ve registered, activated your account and your ID has been verified, we will credit your R25 Spin Bonus to your bonus balance - typically within 15 minutes.

Once the bonus is added to your account, you’ll find it in your bonus balance. Just head to any of our 600+ spin games and start betting!

Yes! Just keep in mind that the Spin Bonus comes with a 30x wagering requirement . Once you’ve completed the wagering, your winnings will be moved to your cash balance, and you’ll be able to withdraw.

Simply deposit during the promo period. Your Spin Games Match Bonus will be credited to your bonus balance within 15 minutes, and you’re all set to bet! The bonus amount will be matched up to 100% of your deposit amount. Only your first deposit during the promotional period counts so make the most of these bonus offers.

We run these promos exclusively or sitewide during special days or events, like Women’s Day. Keep an eye on your email inbox for exclusive bonus offers and the Interbet website for notifications on other special promo offers!

These bonuses are designed to be used on any spin games for maximum enjoyment. Any amount you wager on a spin game will contribute 100% towards your wagering requirement . If you’d like to use your bonus on other games such as live dealer or crash games you can, but the contribution towards your wagering requirement will be less.

As an Interbet customer, you may receive the chance to be gifted a Birthday Bonus to use on your special day.

The markets or games you can bet on depends on whether you receive a spin or sport bonus. Sport bonuses can be used on Horseracing, sport, Soccer 6 10 13, Lotto, and in-play. Spin bonuses can be used on Spin and Live Dealer Games, as well as Crash games.

Yes, the maximum win amount is 10x (times) the Spin Bonus amount. For example, if you are credited R100 and win R1500, your win will be capped at R1000.

Yes, Spin bonuses will be subject to a 30x (times) wagering requirement. This means that, to move the bonus funds to your cash balance, you will need to wager 30 times the bonus amount. (e.g.: R10 bonus = R300 wagering requirement). Sport bonuses will also have wagering requirements of 5x (times).

Certain Spin games might offer Bonus Spins as part of their unique game features. In addition, Interbet loads Bonus Spins weekly that can be unlocked while playing Evolution Live Dealer Games or Spin Games from providers: Red Tiger, NetEnt, No Limit City, and Big Time Gaming.

Bonus Spins can only be used on Red Tiger Spin Games.

Yes, Bonus Spins expire each Wednesday at midnight.

The more you play the more Bonus Spins you can earn. Think of this like a loyalty program where Bonus Spins are the rewards you can earn. Each level may offer a higher Bonus Spins bet amount and number of spins.

Wagering requirements are set on Bonus bets and specify the number of times the Bonus amount must be staked. For Spin Bonuses the wagering requirement is set at 30x (times) meaning that stakes from a R100 Spin Bonus needs to add up to R3,000 before the Bonus can be converted to cash and withdrawn. The contribution of different games toward meeting the wagering requirement varies. The percentages are as follows:

• Spin: 100%
• Blackjack: 10%
• Poker: 50%
• Crash Games | Game Shows | Quick Games | Numbers: 5%
• Sic Bo: 2%
• Baccarat: 2%
• Baccarat: 2%
• Roulette: 2%
• Gameshows: 2%

Spin games have a 100% contribution which means that the full stake from Bonus bets is allocated towards meeting the requirements. If you use your Spin bonus to play Roulette then only 2% of the stake amount is allocated towards meeting the requirements.

Spins Tournaments track your bets on eligible games within a set timeframe and rank you based on certain criteria (e.g., the highest number of bets played). Top leaderboard customers can win a share of the prize pool.

Your ranking in the tournament will be calculated based on criteria such as:

• The highest total number of bets on eligible games that meet the minimum bet criteria
• The highest total win amount during the tournament
• The longest winning streak

Your tournament ranking will be automatically updated daily.

Yes, you will need to stake the minimum bet amount specified in the tournament to qualify towards points. The minimum bet amount is cumulative. For example, a R5 min bet can earn you 1 point if you bet R2 and R3 which equals R5.

Rain is the word used to describe Bonus Bets specific to the Aviator game.

Keep the Aviator in-game chat window open and when you see the Rain promo notification the chat window will populate with a certain number of bonus bets. Rain is offered on a first come first served basis.

The Interbet Betting App provides several advantages:

• Instant Access: Install once, and you can access the app directly from your home screen.
• Push Notifications: Enable push notifications so you never miss an important betting opportunity or promotion.
• Data Savings: The app is optimized for lower data usage, so you can bet without worrying about excessive data costs.
• Convenience: Stay updated on a wide variety of sports betting markets, all from the palm of your hand.
• Fast and Secure: Enjoy fast, secure, and easy betting on your favourite sports events.

To install the app on your Android device, follow these steps:

• Open Chrome: Launch Google Chrome on your Android phone.
• Visit the Interbet Website: Go to interbet.co.za.
• Tap the App Installation Prompt: When you see the "App Available!" prompt, tap on "Install."
• Confirm Installation: Confirm that you want to install the app on your device.
• Add to Home Screen: After installation, the Interbet app will automatically be added to your home screen.
• Start Betting: Open the app and start betting on your favourite sports events!

To install the app on your iPhone or iPad, follow these steps:

• Open Safari: Launch Safari on your iOS device.
• Go to the Interbet Website: Visit interbet.co.za.
• Tap the Share Icon: Tap the browser's share icon (the square with an arrow pointing up).
• Add to Home Screen: From the options menu, select "Add to Home Screen."
• Tap Add: Confirm the action by tapping "Add," and the app will be added to your device's home screen.
• Start Enjoying: Open the app and get ready to place your bets!

With the Interbet Betting App, you will never miss a bet! To stay updated on the latest sports markets:

• Enable Push Notifications: Make sure push notifications are enabled for real-time updates on your favourite events, odds, and promotions.
• Access the App Regularly: Open the app regularly to view new events, promotions, and betting opportunities.
• Visit the Markets Section: Explore the range of sports and betting markets directly from the app.

Yes, the Interbet Betting App is completely free for customers to download and use. There are no additional charges for installing the app on your Android or iOS device.

The app is optimized to use minimal data while providing an efficient betting experience. By using the app instead of accessing the website through a browser, you can save data and enjoy a smoother experience when browsing betting markets or placing bets.

Absolutely! Once you have installed the app, you can place bets on a wide variety of sports events, including football, rugby, cricket, horse racing, and more. The app offers a seamless betting experience with easy access to all markets.

Yes, the app allows you to manage both your deposits and withdrawals directly. Simply log in to your account, go to the "Withdraw" section, and choose your preferred payment method to process your withdrawal.

Yes! By enabling push notifications, you will receive alerts about upcoming events, promotions, bonuses, and new betting opportunities. Stay in the loop and never miss out!

Yes, the Interbet app is fully compatible with tablets, both Android and iOS. Enjoy the same excellent features and functionality on a larger screen.

If you encounter any issues or have questions about the betting app, please contact our customer support team. You can reach us by Live Chat, email at support@interbet.co.za or by calling our helpline on 0861 150 160. We are happy to assist you!

Yes, your security is important to us. The Interbet app is built with state-of-the-art security measures, including encryption, to protect your personal and financial information while you bet. Rest assured that your data is safe.

If you no longer wish to use the Interbet Betting App, you can uninstall it as follows:

• For Android: Go to your home screen, tap, and hold the Interbet app icon, and then tap "Uninstall."
• For iOS: Tap and hold the Interbet app icon on your home screen until it starts to jiggle, then tap the "X" and confirm the deletion.

• Set a budget - Only gamble what you can afford to lose.
• Take regular breaks - Long sessions can lead to poor decisions.
• Don’t chase losses - Don’t chase losses. Accept them as part of the game and stay in control.
• Set deposit limits - Control your spend with daily, weekly, or monthly limits.
• Gamble for fun, not income - It’s entertainment, not a financial solution.
• Ignore the myths - There are no ‘hot streaks’ or guaranteed wins. Outcomes are always random.

Problem gambling is when betting starts to impact your life in a negative way – financially, personally, or socially.

It often involves spending more than you can afford or feeling unable to stop. While it can cause stress and other challenges, support and self-awareness can help you regain control.

Gambling addiction is a serious condition where a person struggles to control their urge to gamble, even when it causes harm.

It can lead to financial problems, strained relationships, and emotional distress. Professional help is often needed, as the urge to gamble may continue despite knowing the risks.

Common signs include:

• Regular financial trouble or borrowing to cover losses
• Missing work or neglecting responsibilities due to gambling
• Being secretive or defensive when asked about gambling
• Selling or pawning belongings to fund gambling
• Giving vague or inconsistent answers about their habits
• Continuing to gamble despite obvious harm, like money issues or strained relationships

Set time limits, keep track of your sessions with a gambling diary, and make time for other hobbies, social activities, and interests to keep a healthy balance.

Use your account history to review deposits, withdrawals, and overall spend. If you gamble on multiple sites, keep a separate record and stick to a clear budget.

Set deposit and loss limits on your account to stay in control – you can adjust these at any time.

Treat any win as a bonus, and any loss as part of your entertainment budget. Only gamble with money you can afford to lose and never rely on it for income.

Keep things balanced by enjoying other hobbies and activities alongside gambling.

If you need time away, we offer several options:

• Cooling-Off Periods: Take a short break for 48 hours, 72 hours, 7, 10, or 14 days. You won’t be able to bet or deposit during this time. Your account reopens automatically when the period ends.
• Self-Exclusion (Interbet only): Exclude yourself for a minimum of 6 months. You won’t be able to log in, deposit, or gamble. After the period ends, you must request reactivation.
• National Self-Exclusion: Add your name to the National Register to block access to all licensed operators in South Africa for at least 6 months. Reactivation requires approval from the gambling board.
• Standard Account Closure: Close your account without self-exclusion. You can reopen it at any time without restriction.

No – once activated, a cooling-off period or self-exclusion cannot be reversed.

If you’ve self-excluded nationally, you’ll need to contact the relevant gambling board to be removed from the National Register before gambling again.

• Use parental control tools like CyberPatrol, Forcepoint, or NetNanny
• Always log out after using gambling sites
• Talk to them about the risks of gambling
• Supervise and manage their online activity

Free, confidential advice and support is available from:

• Helpline: 0800 006 008 (toll-free)
• Email: helpline@responsiblegambling.org.za
• WhatsApp: 076 675 0710
• Website: www.responsiblegambling.org.za

Bet on Casino is an online gaming platform offered by Interbet, where you can play a variety of casino games, including slots, table games, live dealer games, and more, all from the comfort of your home.

To start betting on Casino games, you need to:

• Create an account at interbet.co.za.
• Make a deposit into your account.
• Navigate to the Casino section and choose the game you want to play.
• Start enjoying your game and place your bets.

Interbet offers a wide selection of Casino games, including:

• Spins: Popular video slots with various themes and features.
• Table Games: Games like Blackjack, Roulette, Baccarat, and Poker.
• Live Dealer Games: Experience real-time gaming with professional dealers for a more immersive experience.
• Jackpot Games: Try your luck with progressive jackpots that can result in huge payouts.

Yes, Interbet.co.za is a licensed and regulated online gambling platform, ensuring that your personal and financial information is secure. They use state-of-the-art encryption technology to protect your data.

You can deposit funds into your account using a variety of payment methods, including:

• Credit and Debit Cards (Visa, Mastercard)
• EFT (Electronic Funds Transfer)
• Voucher deposit
• Ozow deposits
• Crypto deposits

To withdraw your winnings, you can go to the "Withdraw" section of your account and choose your preferred withdrawal method. The available options include bank transfers and e-wallets. Please note that there may be withdrawal limits and processing times based on the method you choose.

Yes, Interbet uses certified Random Number Generators (RNGs) to ensure that all casino games are fair, and outcomes are entirely random. This means there is no way for anyone to influence the results of your game.

If your game is not loading, try the following:

• Ensure that you have a stable internet connection.
• Clear your browser's cache and cookies.
• Try restarting your device or using a different browser.
• If the error persists, contact customer support for assistance via Live Chat, Email – support@interbet.co.za or call 0861 150 160.

Error messages may appear due to:

• Insufficient funds in your account.
• A temporary issue with the game server.
• Game maintenance.
• If the error persists, contact customer support for assistance via Live Chat, Email – support@interbet.co.za or call 0861 150 160.

Yes, Interbet’s Casino is fully optimized for mobile devices. You can access the platform through your mobile browser or by downloading the mobile app to play your favourite casino games on the go.

If you encounter any issues or have questions, please contact our customer support team. You can reach us by Live Chat, email at support@interbet.co.za or by calling our helpline on 0861 150 160. We are happy to assist you!

Soccer 1 is an exciting betting option where you bet on the outcome of a single soccer match. You can predict the match result in one of six diverse ways, with each option having a different potential payout based on the match’s outcome.

Log in to your Interbet account. Next click on Soccer 6.10.13 tab to access the betting menu. Click on Soccer 1 market to load the bet slip then add your selections.

There are 6 result options for each match:

• Team A wins by one goal (e.g., 1-0, 2-1, 3-2)
• Team A wins by two goals or more (e.g., 2-0, 3-1, 4-1)
• No-score draw (0-0)
• Score draw (e.g., 1-1, 2-2, 3-3)
• Team B wins by one goal (e.g., 1-0, 2-1, 3-2)
• Team B wins by two goals or more (e.g., 2-0, 3-1, 4-0)

You will use numbers 1 to 6 to place your bet corresponding to the result option you choose. Once you have added your betting selection, add the times taken and betting amount then click Enquire Bet.

You will be asked to verify your bet. If all selections are correct click on Place Bet. You should get a green message that says, “Bet has been successfully placed.” It will also load on the tracker so that you can easily track your bet.

The minimum bet amount for Soccer 1 is R6, which is for a single result option. The bet can be increased in increments of R1, so you can place bets of R6, R7, R8, etc. If you choose multiple options, the cost will increase. For example, if you pick 2 options, your minimum bet will be R12 (R6 x 2 options).

Important Note: Soccer 1 dividends are displayed based on a R1 unit, so for a payout of R3, you would win R18 (6 x R3) for a R6 investment.

The result of a Soccer 1 bet is based on the score at the end of the normal 90-minute playing period, including any injury time that may be played. Extra time and penalty shoot-outs are not considered for Soccer 1 bets.

Yes, you can choose multiple result options for the same match. However, the more result options you choose, the higher your bet cost will be. For example, if you choose 2 result options, your minimum bet will be R12.

Your payout is based on the odds of the chosen result option. The dividends are calculated for a R1 unit, so if you bet R6, your payout will be multiplied by 6. For example, if the payout for a selected option is R3, and you bet R6, your total winnings would be R18 (6 x R3).

If a match is not completed by 9 AM the next day, it is considered abandoned, and all choices qualify. The Operator’s decision is final and may result in pool cancellation with refunds or an extended completion time.

Contact our support team via Live Chat or Call 0861 150 160 for assistance with cancelling your bet. Please remember that bets cannot be cancelled once the soccer pool is closed.

All winnings will be added to your Interbet Cash balance once the official results are confirmed, and the winning tickets have been processed.

Soccer 4 is a thrilling soccer betting game like Soccer 6 but with two key differences:

• You predict the outcomes of 4 matches instead of 6.
• There are 6 possible result options per match instead of 3.

To win, you must correctly predict the result of all four matches in the pool. Each match offers six possible outcomes:

• Team A wins by 1 goal.
• Team A wins by 2 or more goals.
• No-score draw (0-0)
• Score draw (1-1, 2-2, etc.)
• Team B wins by 1 goal.
• Team B wins by 2 or more goals.

You select your choices using numbers 1-6 when placing your bet.

• A single entry (one choice per match) costs R6.
• The cost of a multiple entry is R6 per combination.

Example calculations:

• 2 choices per match: 2 × 2 × 2 × 2 = 16 × 6 = R96
• Varied choices (e.g., 3 in M1, 2 in M2, 4 in M3, 1 in M4): 3 × 2 × 4 × 1 = 24 × 6 = R144

Only results at the end of the 90-minute regulation time plus injury time count. Extra time and penalty shootouts do not affect the bet result.

• Official Soccer 4 results and payouts are declared once match results are confirmed.
• Payouts are processed on Interbet.co.za the next day.

All winnings will be added to your Interbet Cash balance once the official results are confirmed, and the winning tickets have been processed.

If a match is not completed by 9 AM the next day, it is deemed abandoned, and all selections for that match will qualify.

Soccer 6 is a popular soccer betting game where you must predict the outcomes of six matches (M1 to M6) in a pool. Matches are sourced from top leagues like the PSL, English Premier League, UEFA Champions League, and more.

To place a Soccer 6 bet, log in to your Interbet account and click on the Soccer 6 tab. Select the Soccer 6 market you want to bet on, then add your selections.

Each match has three possible outcomes:

• Team A wins
• Draw
• Team B wins

Use 1, 2, or 3 to make your selections. Click ENQUIRE BET to process your bet. You will be asked to verify your choices—once confirmed, click PLACE BET to finalize. To check your bet, go to Account → Pending Bets in your Interbet account.

• A single entry (one choice per match) costs R6.
• A multiple entry (choosing more than one option per match) costs R6 per combination.

Example calculations:

• Two choices per match: 2 × 2 × 2 × 2 × 2 × 2 = 64 × 6 = R384
• Varied choices (e.g., 3 in M1, 2 in M2, etc.): Multiply the number of choices per match, then multiply by 6.

If a match is not completed by 9 AM the next day, it is deemed abandoned, and all selections for that match will qualify.

Only results at the end of the 90-minute regulation time plus injury time count. Extra time and penalty shootouts do not affect the bet result.

All winnings will be added to your Interbet Cash balance once the official results are confirmed, and the winning tickets have been processed.

Soccer 10 is a soccer betting game like Soccer 6, but with 10 matches (M1 to M10) instead of six.

To place a Soccer 10 bet, log in to your Interbet account and click on the Soccer 6 tab. Select the Soccer 10 market you want to bet on, then add your selections.

Each match has three possible outcomes:

• Team A wins
• Draw
• Team B wins

Use 1, 2, or 3 to make your selections. Click ENQUIRE BET to process your bet. You will be asked to verify your choices—once confirmed, click PLACE BET to finalize. To check your bet, go to Account → Pending Bets in your Interbet account.

• A single entry (one choice per match) costs R2.
• A multiple entry (choosing more than one option per match) costs R2 per combination.

Example calculations:

• 3 choices in M1, 2 in M2, and 1 in the rest: 3 × 2 × 1 × 1 × 1 × 1 × 1 × 1 × 1 × 1 = 6 × R2 = R12
• 2 choices in each of the first 8 matches, 1 in M9 & M10: 2 × 2 × 2 × 2 × 2 × 2 × 2 × 2 × 1 × 1 = 256 × R2 = R512

All winnings will be added to your Interbet Cash balance once the official results are confirmed, and the winning tickets have been processed.

If a match is not completed by 9 AM the next day, it is deemed abandoned, and all selections for that match will qualify.

Soccer 13 is a soccer betting game like Soccer 10, but with 13 matches (M1 to M13) instead of 10. It is operated by TAB in partnership with Svenska Spel Sweden, and Svenska Spel rules apply.

To place a Soccer 13 bet, log in to your Interbet account and click on the Soccer 6 tab. Select the Soccer 13 market you want to bet on, then add your selections.

Each match has three possible outcomes:

• Team A wins
• Draw
• Team B wins

Use 1, 2, or 3 to make your selections. Click ENQUIRE BET to process your bet. You will be asked to verify your choices—once confirmed, click PLACE BET to finalize. To check your bet, go to Account → Pending Bets in your Interbet account.

The minimum bet is R2 per combination, but this may change due to exchange rate fluctuations.

There are four ways to win in every Soccer 13 pool:

Saturday Pools:

• All 13 correct → 40% of the pool
• Any 12 correct → 15% of the pool
• Any 11 correct → 12% of the pool
• Any 10 correct → 25% of the pool

Sunday & Weekday Pools:

• All 13 correct → 39% of the pool (Avg. payout: R507,311)
• Any 12 correct → 22% of the pool (Avg. payout: R9,621)
• Any 11 correct → 12% of the pool (Avg. payout: R317)
• Any 10 correct → 25% of the pool (Avg. payout: R74)

If only one ticket has all 13 correct on a Saturday, the payout is guaranteed at R10 million!

If a match is not completed or starts before the pool closes, it will not be void. Instead, a computer-generated draw, called a LOTTA draw will randomly determine the result. This draw, supervised by the Swedish Gaming Board, is based on 16 options: 10 expert predictions, 2 chances for a Home Win, 2 for a Draw, and 2 for an Away Win.

EPL10 is a fixed odds soccer multiple bets, which is made up of 10 English Premier League (EPL) matches.

It works similarly to a Soccer 10 bet. There are 10 EPL soccer matches preloaded. Clients add their selections and then add their stake.

• Home Team win
• Draw
• Away Team win

• Step 1: Click on Soccer 6 10 13 tab on your Interbet Account.
• Step 2: Click on EPL10 from the menu on the left of the screen.
• Step 3: Add your selections, then add your stake in the Amount box and then click on Enquire Bet.
• Step 4: Check the bet selections and once you are happy click on the green box marked PLACE BET.
• Step 5: You should receive a green message saying “Bet has been successfully placed” after you place your bet, and a tracker entry should load below.

Clients will be able to track their EPL10 bets.

With a minimum bet of R2, you can make multiple selections for just 10 cents per combination, and the maximum bet is determined by the maximum payout, which is set at R1 million.

You need to have 10/10 for your bet to be a winning bet.

The abandoned match odds will be removed from the bet and the bet payout will be recalculated.

• Straight EPL 10 Bet: If only one option is selected per match, there is only one potential payout.
• Multiple EPL 10 Bet: If more than one option is selected per match, multiple combinations are created, resulting in multiple potential payouts. To determine the potential payout for each combination, click on the bet calculator and enter your selections.

Please note that for a multiple EPL bet, there is only one final payout, which is based on the calculated odds.

• If the lowest odds win in every match, the minimum payout will apply.
• If the highest odds win in every match, the highest possible payout will apply.

To place a bet on Horse Racing:

• Log in to your Interbet account.
• Go to the Horse Racing section.
• Select the race you want to bet on.
• Choose your horse(s) and type of bet (e.g., Win, Place, Exacta).
• Enter your stake amount and click Place Bet to confirm your bet.

You can place a Fixed Odds Win bet, Fixed Odds Place bet or a Multiple bet.

• Single Bets: If you have a single bet then your bet will be refunded.
• Multiple Bets: If you have a multiple bet then that leg of your multiple is removed, and your bet is recalculated.

To check your bet:

• Click on Account and select Pending Bets.
• If your bet is confirmed, you will see a ticket number.
• If no bet is displayed, log out, clear your browser history, then log back in and check Pending Bets again.
• If the bet is still not displayed, you may need to place the bet again.

The number of places offered is shown in brackets next to the word "Place": 2 = 2 Places, 3 = 3 Places, and 4 = 4 Places.

When there are 4 runners or less in the race then no places are offered.

Yes, Interbet offers live streaming for selected Horse Racing events. To watch live races, simply log in to your account, click on Horses then go to the venue you want to stream. Click on the Watch Live icon to view the live stream. Please note the live stream is only available for local and UK racing.

To check the results of your Horse Racing bet:

• Log in to your account on Interbet.co.za.
• Go to Account and select Pending Bets ( if the event has not resulted) or Finalized Bets to check the outcome of your bet and see if you have won.

Contact our support on 0861 150 160 if you need to cancel a bet. Out team will confirm if the bet can be cancelled or not.

Postponed races - If a scheduled race is postponed to a later date, the following rules apply:

• Ante-post bets will remain valid regardless of the postponement.
• If the race is rescheduled within 48 hours at the same venue, all bets placed "with a run" will stand.
• If the race is rescheduled more than 48 hours later, it will be considered abandoned for betting purposes, and bets "with a run" will be handled according to Rule 16.

If a race venue or track is changed from the original location, the race will be considered abandoned, and bets will be void.

Your full payout may be reduced due to:

• A scratching with a deduction – If a horse is withdrawn, deductions may apply.
• A race being abandoned – If a race is cancelled, bets may be voided or adjusted.

Check the race rules or contact support for more details

Tote betting is a form of pool betting where your bet is pooled together with other players' bets. The final payout is determined by the total amount wagered and the number of winning bets, rather than fixed odds. The more people who bet on a particular outcome, the lower the payout, and vice versa.

To place a Tote bet:

• Log in to your Interbet account.
• Navigate to the Tote section.
• Choose the race and market you wish to bet on.
• Select your choice(s) (e.g., Horse to win or place).
• Enter your stake and confirm your bet by clicking Place Bet.

You can place a variety of Tote bets, example Place Accumulator. Pick Six, Jackpot, Tote Win, Swinger, Trifecta, etc.

Tote payouts are calculated based on the pool of money collected from all the bets placed on a particular event. After the race is finished, the total pool is divided by the number of winning tickets, and the payout is determined. The payout may vary depending on the number of bets placed and the number of winners.

Yes! Interbet offers Tote betting on international races, including events from the UK, USA, Australia, and many more. Simply navigate to the Tote section and choose the international races in which you are interested. It is important to remember that not all bet types are available for international racing.

To check your Tote bet results:

• Log in to your account on interbet.co.za.
• Go to Account and select Pending Bets (if the bet has not resulted) or Finalized Bets to check the outcome of your Tote bet.

If a race is cancelled, your Tote bet will be refunded.

If you want to cancel a Tote Bet contact our support via Live Chat or call 0861 150 160.

If a race venue or track is changed from the original location, you have the option cancel your Tote Bet and retake it.

In-Play betting, also known as Live Betting, allows you to place bets on sporting events after they have already started. Odds update in real-time based on the action as it unfolds.

You can place live bets on a wide variety of sports, including:

• Soccer
• Tennis
• Rugby
• Cricket
• Basketball
• Esports

Availability depends on the current events and fixtures.

To place a live bet:

• Log into your Interbet account.
• Click on the Live Betting tab on the homepage or menu.
• Browse available matches and select a market.
• Click the odds you want to bet on – this adds it to your bet slip.
• Enter your stake and click “Place Bet.”
• The timer will count down before confirming your bet.
• If the odds change while your bet is busy counting down, then your bet will not register.
• Always remember to check your pending bets after you place your bet.

Odds are dynamic during In-Play betting and can change every few seconds based on:

• Goals scored
• Player injuries
• Time elapsed
• Other significant in-game events

We recommend acting quickly, as odds may update or suspended at any time.

"Bet Suspended" means that live betting on that event or market is temporarily unavailable. This usually happens when there is a major moment in the game, like a red card or goal. Markets may reopen shortly afterward with updated odds.

No, Interbet does not offers a Cash Out option on selected In-Play bets.

Yes, there is a brief delay (usually 5–10 seconds) when confirming an In-Play bet. This is to account for real-time changes and ensure fairness for all bettors.

If odds change after you have added a selection to your bet slip but before placing the bet:

• You will receive a notification of the new odds.
• You can then choose to accept or decline the updated odds before confirming your bet.

Interbet provides live stats, scores, and animations for most In-Play events. Just click on the event name to view the latest updates and make informed betting decisions.

You can place live bets anytime using the Interbet mobile site or app, offering the same features as the desktop version.

Numbers betting involves selecting a set of numbers, and the outcome of the bet is determined by a random draw. At Interbet, you can bet on various number-based markets, including lotteries and other number games.

To place a Numbers bet:

• Log in to your Interbet account.
• Go to the Numbers section or the relevant market.
• Select the numbers you want to bet on.
• Enter your stake and confirm your bet.
• Click on "Place Bet" to complete the transaction.

Interbet offers several types of number-based bets. As well as Powerball bets. Check the Numbers section of the website for the full list of available options.

Winning numbers are drawn randomly, often using a certified random number generator (RNG) or other fair draw methods. For lottery-style bets, the draws are conducted according to the rules of the specific game.

If you made an error on your bet and need to cancel it, please contact our support team at 0861 150 160 or log in to Live Chat. Bets cannot be cancelled via email.

To check your results:

• Log in to your Interbet Account.
• Go to the Numbers tab, then click on the country you want to check. Next, click on Results to view the winning result.
• To check if you have a winning bet, click on Account, and select Finalized Bets to see if your bets are winning bets.

Yes, all numbers games on Interbet.co.za are monitored and regulated by relevant authorities. The platform uses certified RNGs to ensure fairness, and draws are conducted under supervision as per industry standards.

If a Numbers game is cancelled or interrupted, your bet will be void, and your stake will be refunded. For more details, check the specific terms and conditions of the game you are playing.

To withdraw your winnings:

• Log in to your Interbet account.
• Go to the "Withdraw" section.
• Select your preferred payment method.
• Enter the withdrawal amount and confirm the transaction.

Yes, you can place multiple bets on different numbers or even diverse types of number games at the same time. Simply select your choices, enter your stake, and place each bet individually.

Interbet Exchange is betting platform where you can bid for a better price.

To confirm that you have a bet, click on Account, and select Pending bets. If no bet shows, contact support on 0861 150 160.

Yes, Interbet Exchange operates legally and is licensed by the Western Cape Gambling and Racing Board.

When betting on the Exchange you need to manage bets placed by checking that the whole bet is matched. If the full bet is not matched it could mean that the balance of the bet is on request.

When a bet goes on request it means that it has not been matched. Once the bet is matched by a bookmaker it will go into your pending bets. If your bet is not matched at the start of the event, the funds will go back into your cash balance and your will not have a confirmed bet.

Yes, you can play a multiple bet however you cannot combine horse racing and sports on exchange.

Show my unmatched bets displays any bets that have not been matched on the exchange event.

Unfortunately you can only take these multiple bets on our quickbet site.